FAQ

SHIPPING & DELIVERY
I Ship after payment is received, I use USPS Priority Mail unless the package is too big, then I will ship UPS Ground. Tracking will always be added. I ship about 2 to 3 days a week.
- INTERNATIONAL BUYERS please read...
International packages cannot be tracked . Your package may take a while to get there; possibly 3-8 weeks depending on your country. It may be delayed by customs processing. You are responsible if you would like international insurance.

International packages may incur fees, duties, taxes and or charges by your country's customs. These charges are not included in the listing price or shipping charges and are the responsibility of the buyer upon receipt. We will disclose the value of the order on the customs forms.

 

Refunds and Exchanges
  If you receive your item(s) and are not in love with them, you may exchange them within 14 days. I offer exchange or refunds. Customer is responsible for all shipping charges in the event of an exchange. If items are damaged in transit, we ask that you send me a picture showing the damage, and we will replace, or refund them for you. Please note, we do wrap all orders very carefully to avoid possible damage.
I strive to describe and give the measurements of each item so you know what you are receiving.

 

TRACKING YOUR ORDER
All my bags are shipped with tracking
The post office will give me a tracking #
I will always email you when I ship to give you the tracking #​

 

MONEY BACK GUARANTEE

If you are not satisfied with your bag I will refund your money. 

I must have the bag back before I will refund you.

You will ship the bag at your own cost.

 

 

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